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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the
lists below and on the next page before calling for assistance or service. If you still need help, call SEARS PARTS
& REPAIR at 1-800-4-MY-HOME
MICROWAVE OVEN DOES NOT WORK
PROBLEM
Nothing works.
The microwave oven will
not run.
COOKING TIMES
PROBLEM
Food is not cooked
enough.
The display shows a time
counting down but the oven
is not cooking.
®
.
CAUSE
• The power supply cord is not plugged into a grounded 3 prong outlet. (See the
Electrical Requirements" section on page 5 and the "Electrical connection"
section on Page 7.)
• A household fuse has blown or a circuit breaker has tripped.
• The electric company has had a power failure.
• You are using the oven as a timer. Touch STOP/CLEAR to cancel the Kitchen
Timer.
• The door is not firmly closed and latched.
• You did not touch START.
• You did not follow directions exactly.
• An operation that you set earlier is still running. Touch STOP/CLEAR to cancel
that operation.
CAUSE
• The electric supply to your home or wall outlets is low or lower than normal. Your
electric company can tell you if the line voltage is low. Your electrician or service
technician can tell you if the outlet voltage is low.
• The cook power is not at the recommended setting.
Check the table on Page 16.
• The oven door is not closed completely.
• You have set the controls as a kitchen timer. Touch STOP/CLEAR pad and
cancel Kitchen Timer.
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