FIRMWARE REINSTALLATION
Your MP3 Energy™ has an installed operating system, usually called firmware,
which sometimes needs to be reinstalled. The process is easy, but has to be
performed carefully, and only when it is really necessary. If you see that the player
halts, reboots randomly, or you have problems to access the memory content from
your computer, then try pressing the RESET button with a needle or clip. If the
problem persists then the firmware might be damaged and you should reinstall the
latest version available.
IMPORTANT: First of all, make a backup of the files inside your MP3 Energy™
that you want to keep and disconnect the device from your PC, since during the
firmware reinstallation the memory might need to be formatted and erased. It is
also is very important to make sure that your computer is virus-free and has no
halt/lock problems.
Follow these steps to reinstall the firmware:
1.
Insert the bundled Driver CD in a CD/DVD drive of your computer and the CD
MENU will automatically appear. Select "Download Energy 16 Series Firmware"
to access our website (you can access manually from a web browser from www.
energysistem.com).
2.
Select your model at the products section and download the latest version
available from the download zone.
Note: Make sure the firmware you download is specific for your model and serial
number because otherwise you can severely damage the unit.
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