MATCO 12V
Matco Tools warrants its 12V tools to be free from defects in
material and workmanship for a period of (2) years from the
original date of purchase with one year of free service . In the
second year, if inspection shows the trouble is caused by a
defect in material and/or workmanship, Matco will repair (or
replace at our option) without charge . Registration is required
through your local authorized Matco distributor and/or by
submission of completed registration form included with the
product . Defective products must be returned and analyzed by
Tri-County Power Tool, Inc . for the United States or Pneutool
Parts & Services, Ltd or Diversified Power Inc for Canada, at the
addresses listed below, freight prepaid . Any tool that has been
serviced by the user or by an unauthorized service center will
subsequently void the warranty of the tool .
Misuse, abuse or normal wear of a product is not covered under
warranty .
Defects in material and workmanship do not apply where the
issues below are present:
• Repairs were made or attempted by unauthorized service
center or individual .
• Repairs are required because of normal wear and tear on
the tool . Normal wear and tear items to include but not limited
to carbon brushes, TPR (rubber grip portions) wear, switch
failure, PCB (internal circuit board wear), socket retaining rings,
etc . These are examples of some failures that may not be
covered under defects in material and workmanship but are
considered normal wear and tear .
• The tool has been misused, abused, or not given the
proper maintenance . (example, Cordless ratchet heads should
be greased, tool motors should not be exposed to harmful
substances such as (cleaning chemicals, excessive dust and
dirt, and metal shavings or debris)
• Alterations or improper accessories were used with the
product .
MUC12R
MUC12R 12V Ratchet
MATCO CORDLESS WARRANTY
8
MATCO 12V LITHIUM-ION
BATTERY MUC12LB / CHARGER MUC12LC
Matco Tools warrants its 12V Lithium-ion (battery/charger) to
be free from defects in material and workmanship for a period
of (2) years from the original date of purchase . Registration is
required through your local authorized Matco distributor and/
or by submission of completed registration form included
with the product . If the battery/charger should fail within the
warranty period, it must be returned and analyzed by Tri-County
Power Tool, Inc ., Pneutool Parts & Services, Ltd . or Diversified
Power Inc at the addresses listed below, freight prepaid . A
battery capacity defect could be defined as the battery no
longer accepting a charge, or holding a charge for the battery
manufacturing specified period as determined by Matco Tools
Repair center . Based on the evaluation, Matco Tools, at their
discretion, will either repair or replace any batteries to be found
defective in material or workmanship at no charge . Please see
Matco Battery Care Guide in the Cordless Operating Manual for
any of the Infinium products . You will find helpful tips that may
maximize the useful life of your battery .
Address for Returns as follows:
TRI-COUNTY POWER TOOL, INC .
1300 Brookpark Rd .
Cleveland, OH 44109
(216) 398-6120
Fax: (216) 398-6121
Toll Free: 1-866-873-8278
PNEUTOOL PARTS AND SERVICE CO . LTD .
33 Haas Rd .
Toronto, ON M9W 3A1 Canada
(416) 748-2100
(888)748-1201 Toll Free In Canada
DIVERSIFIED POWER INC
90 Buttermill Avenue,
Vaughan, Ontario
L4K 3X7 Canada
Tel: 905-760-9077
Toll Free: 800-821-7975
rev. 07/20/12