First try the solutions suggested here and possibly avoid the cost of a service call...
Air purifier will not run
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
Call the Customer Service Center toll free: 1-866-990-7365.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and service
companies. Designated service technicians are trained to
fulfill the product warranty and provide after-warranty service,
anywhere in the United States and Canada.
Replacement filters may be ordered by calling our Customer
Service Center at 1-866-990-7365.
You may also visit our website www.whirlpoolairpurifiers.com.
NOTE: This information is also located on the HEPA filter for your
convenience.
TROUBLESHOOTING
ASSISTANCE OR SERVICE
In the U.S.A. and Canada
Replacement Filters
Check the following:
Is the air purifier turned on?
Is the power cord plugged into a grounded 3 prong outlet?
Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Was a regular fuse used? Use a time-delay fuse or time-delay
circuit breaker.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
To locate the designated service company in your area, you
can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Master Brands
HK Limited with any questions or concerns at:
Master Brands HK Limited
c/o CCRG Teleservices
4240 Ridge Lea Road, Suite 29
Amherst, NY 14226
Please include a daytime phone number in your correspondence.
HEPA Filter
Air Purifier
Replacement
Model Number
Part Number
APR25130L
1183250
APR25530L
APR45230L
1183450
Pre-Filter
Replacement
Part Number
8171433K
8171434K
7