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TROUBLE SHOOTING
WARNING:
!
Stop using tool immediately if any of the following problems occur. Serious personal injury
could result. Any repairs or replacements must be done by a qualified service person or an
authorized service center.
PROBLEMS
POSSIBLE CAUSE(S)
O-rings in trigger valve housing are
Air leaking at trigger
damaged
valve area.
Air leaking between
Loose screws in housing
housing And nose.
1.Damaged O-rings
2.Damaged to bumper
Air leaking between
1.Loose screws
housing and Cap.
2.Damaged gasket
Tool skips driving
1.Worn bumper
fastener
2.Dirt in nose piece
3.Dirt or damage prevent fasteners or
pusher from moving freely in
magazine
4.Damaged pusher spring
5.Inadequate air flow to tool
6.Worn O-ring on piston or lack
of lubrication
7.Damaged O-ring on trigger valve
8.Air leaks
9.Cap seal leaking
Tool runs slow or has
1.Tool not lubricated sufficiently
loss of power
2.Broken spring in cylinder cap
3.Exhaust port in cap is blocked
Fasteners are jammed
1.Guide on driver is worn
in tool
2.Fasteners are not correct size
3.Fasteners are bent
4.Magazine or nose screws are loose
5.Driver is damaged
12
CORRECTIVE ACTION
Replace o-rings. Check operation
of Work Contact Element(WCE)
Tighten screws
1.Replace o-rings
2.Replace bumper
1.Tighten screws
2.Replace gasket
1.Replace bumper
2.Clean drive channel
3.Clean magazine
4.Replace spring
5.Check fitting, hose, or compressor
6.Replace and lubricate o-rings
7.Replace o-rings
8.Tighten screws and fittings
9.Replace gasket
1.Lubricate nailer
2.Replace spring
3.Replace damaged internal parts
1.Replace guide
2.Use only recommended fasteners
3.Replace with undamaged fasteners
4.Tighten screws
5.Replace driver
WARRANTY
1 YEAR LIMITED WARRANTY
If within one year from the date of purchase, this HDX air tool product fails due to a defect in
materials or workmanship, please immediately contact Product Support at
(8am to 5pm EST, M-F, except normal Holiday).Do not return the air tool to the store. Please
be prepared to send the product, postage prepaid, along with a copy of the dated first owner
purchase receipt with the tool model to: PRIME GLOBAL PRODUCTS, INC. Address:
Ground, Ga 30107
. A defective product will be promptly replaced with a new one of equal
or greater value. This warranty excludes incidental/consequential damages and failures
due to misuse, abuse or normal wear and tear. This warranty gives you specific rights,
and you may also have other rights, which vary, from state to state. Please call
8468
for details.
1-866-676-8468
Ball
1-866-676-
13

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