Troubleshooting; Warranty; Parts Replacement - Craftmade TOR52 Guia De Instalacion

Troubleshooting.

WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
Problem: Fan fails to operate.
Solutions:
1. Check wall switch to fan/wall control.
2. Check to be sure wall control (optional use) is wired
properly.
3. Check to be sure fan is wired properly.
4. Learning process between fan, handheld remote control
and, if applicable, wall control may not have been successful
and code was not activated. Turn off power and repeat
instructions in Section 11 (page 10).
5. Check that red light on handheld remote control turns on
when a button is pressed indicating that the battery is
good.
Problem: Light kit not lighting.
Solutions:
1. Check wall switch to fan/wall control.
2. Check that wires in canopy are wired properly.
3. Verify that molex connections in light kit fitter are
connected properly.
4. Learning process between fan, handheld remote control
and, if applicable, wall control may not have been successful
and code was not activated. Turn off power and repeat
instructions in Section 11 (page 10).
Problem: Fan operates but light fails.
Solutions:
1. Check that wires in canopy are wired properly.
2. Verify that molex connections in light kit fitter are
connected properly.
Problem: Fan and light fail to operate with wall control
(optional) and/or handheld remote control.
Solutions:
1. Check battery power in handheld remote control.
2. Learning process between fan, handheld remote control
and, if applicable, wall control may not have been successful
and code was not activated. Turn off power and repeat
instructions in Section 11 (page 10).
3. If using optional wall control, check that battery in wall
control is still good.
4. Verify that molex connection between yoke cover and
motor housing is secure.
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit in one of the hardware packs. If no
blade balancing kit is provided, please call Customer Support,
at 1-800-486-4892, to request one.
2. Check to be sure set screw(s) on motor housing yoke is
(are) tightened securely.
3. Check to be sure set screw on hanging ball is tightened
securely.
KHLI1904

Warranty.

CRAFTMADE™ LIFETIME LIMITED WARRANTY:
CRAFTMADE warrants this fan to the original household
purchaser for indoor use under the following provisions:
1-YEAR WARRANTY: CRAFTMADE will replace or repair
any fan which has faulty performance due to a defect in
material or workmanship. Contact Craftmade Customer
Service at 1-800-486-4892 to arrange for return of fan.
Return fan, shipping prepaid, to Craftmade. We will repair
or ship you a replacement fan, and we will pay the return
shipping cost.
5-YEAR WARRANTY: CRAFTMADE will repair or replace, at
no charge to the original purchaser, any fan motor that
fails to operate satisfactorily when failure results from
normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to
Craftmade Industries. We will repair or ship purchaser a
replacement motor and Craftmade will pay the return
shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: CRAFTMADE
will repair the fan, at no charge for labor only to the
original purchaser, if the fan motor fails to operate
satisfactorily when failure results from normal use. Parts
used in the repair will be billed to the purchaser at
prevailing prices at time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or
other parts due to time or exposure to salt air is
specifically exempted under this warranty.
Neither Craftmade nor the manufacturer will assume
any liability resulting from improper installation or use of
this product. In no case shall the company be liable for
any consequential damages for breach of this, or any
other warranty expressed or implied whatsoever. This
limitation as to consequential damages shall not apply in
states where prohibited.

Parts Replacement.

For parts and information, please refer to
"Parts Inventory" on page 3.
Craftmade Customer Support:
1-800-486-4892
www.craftmade.com
page 11