Exo Terra PT3835 Manual De Instrucciones página 4

For further information please contact your local or regional
Authorities. Electronic products not included in the selective sorting
process are potentially dangerous for the environment and human
health due to the presence of hazardous substances.
GUARANTEE
This product is guaranteed for defects in material or workmanship
for a period of 2 years from date of purchase. The guarantee is valid
with proof of purchase only. The guarantee is limited to repair or
replacement of the unit only and does not cover consequential loss
or damage of or to animate or inanimate objects. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable use,
improper installation, negligence, tampering, or abuse of the unit.
The warranty does not cover commercial use, this product is for
indoor household use only. For guarantee service or spare parts
contact your local pet dealer or write to the representative in your
country. This guarantee does not affect your statutory rights.
SERVICE
If you have any problem or question about the operation of this
product, please consult your Exo Terra
instance. Most problems can be resolved in store, but in the unlikely
event it cannot, please return the unit with a valid proof of purchase
to the retailer for a replacement under the two year warranty. When
you call (e-mail or write) our Customer Service Department, please
have all relevant information such as model number and/or part
numbers available, as well as the nature of the problem:
Customer Service and Authorized Warranty Repair Service:
6
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: http://faq.hagencrm.com/?uk
France :
Hagen France S.A. PARISUD 4 – Bd. Jean Monnet,
F-77388 Combs-la-Ville
Service à la clientèle: (+33) 01-64881418
Du lundi au jeudi : 9H00-12H30 et 13H30 –17H00.
Le vendredi : 9H00-12H30
mail to: Service.client-France@rchagen.com
Germany:
HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm
Service-Hotline: +49 (0) 4103 / 960-2000
Montag – Freitag von 9:00 – 16:00 Uhr
mail to: kundenservice@rchagen.com
Spain:
Rolf C Hagen España, S.A.
Avda de Beniparrell 11 y 13, P.I. L'Alteró, 46060 Silla (Valencia)
mail to: info@hagen.es
Malaysia:
Rolf C.Hagen (Sea) Sdn.Bhd.
Lot 14A, Jalan 3A, Kawasan Perusahaan
specialist retailer in the first
®
Cheras Jaya, Balakong 43200 Cheras,
Selangor Darul Ehsan, Malaysia.
Tel: 603-9074 2388
Fax: 603-9074 2389
customer.service-sea@rchagen.com
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield MA. 02048
U.K.: Rolf C. Hagen (U.K.), W. Yorkshire WF10 5QH
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
France: Hagen France S.A. PARISUD, F-77388 Combs-la-Ville
Spain: Rolf C Hagen España, 46060 Silla (Valencia)
Malaysia: Rolf C. Hagen (SEA) SDN, Selangor D.E., Malaysia