Technical Support; Manufacturer Warranty - Eldes ESIM120 Guia Del Usuario

For more information on your product, please visit eldesalarms.com

TECHNICAL SUPPORT

In order to ensure continuous and proper operation of the ELDES Gate Con-
troller device and uninterrupted service, it is the responsibility of the User to
make sure that: (i) the product is properly installed, and (ii) there is constant
electrical supply. If you experience difficulty during the installation or sub-
sequent use of the system, you may contact "ELDES, UAB" distributor or
dealer in your country/region. For more information, visit eldesalarms.com
WARRANTY PROCEDURES
Warranty and out of warranty service should be obtained by contacting the
system integrator/dealer/retailer/e-tailer or distributor where the customer
purchased the product. When requesting for service, the proof of purchase
and the product serial number must be provided. The return of the defec-
tive product should be strictly through the original route of purchase, and
the customers shall pack the product appropriately to prevent the returned
product from suffering in the transportation.
LIMITED LIABILITY
The buyer must agree that the system will reduce the risk theft, burglary or
other dangers but does not provide guarantee against such events. "ELDES,
UAB" will not assume any responsibility regarding personal or property, or
revenue loss while using the system."ELDES, UAB" shall also assume no lia-
bility due to direct or indirect damage or loss, as well as unreceived income
when using the system, including cases, when the damages arise due to the
above mentioned risks, when due to breakdown or malfunction the user is
not informed in a timely manner about a risk which has arisen. In any case,
the liability of "ELDES, UAB", as much as it is allowed by the laws in force,
shall not exceed the price of acquisition of the product.

MANUFACTURER WARRANTY

ELDES provides a limited warranty for its products only to the person or
entity that originally purchased the product from ELDES or its authorized
distributor or retailer and only in case of defective workmanship and mate-
rials under normal use of the system for a period of twenty four (24) months
from the date of shipment by the "ELDES, UAB" (Warranty Period). Warran-
ty obligations do not cover expandable materials (power elements and/or
batteries), holders and enclosures. The warranty remains valid only if the
system is used as intended, following all guidelines outlined in this manual
and in accordance with the operating conditions specified. The warranty is
ELDES GATE CONTROLLER ESIM120/ESIM320
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