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Requesting Assistance or Service
EN
To avoid unnecessary service calls, please check the "Troubleshooting Guide" section. It may save you the cost of a
service call. If you still need help, follow the instructions below.
If you need assistance or service
Call the Customer Interaction Center telephone num-
ber. Dial toll-free 1-800-253-1301. Our consultants are
available to assist you.
When calling: Please know the purchase date, and the
complete model and serial number of your
appliance (see the "A Note to You" section).
This information will help us better respond to
your request.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances
• Installation information
If you need replacement parts
If you need to order replacement parts, we
recommend that you only use factory-authorized parts.
These parts will fit right and work right, because they
are made to the same exacting specifications used to
build every new appliance.
For further assistance
If you need further assistance, you can write to ask
any questions or tell us about your concerns to:
Customer Interaction Center
c/o Correspondence Dept.
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your corre-
spondence.
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• Use and maintenance procedures
• Accessory and repair parts sales
• Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.)
• Referrals to local dealers, service companies, and
repair parts distributors
Our service technicians are trained to fulfill the product
warranty and provide after-warranty service, anywhere in
the United States.
To locate the authorized service company in your area,
you can also look in your telephone directory Yellow
Pages.
To locate factory-authorized parts in your area, call our
Customer Interaction Center telephone number, your
nearest authorized service center, or Factory Service
at 1-800-442-1111.
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