SNOW JOE
ABOVE ALL ELSE, Snow Joe
pleasant as possible. Unfortunately, there are times when a product does not work or breaks under normal operating
conditions. We think it's important that you know what you can expect from us. That's why we created the Snow
Joe
+ Sun Joe
promise.
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OUR PROMISE: Snow Joe
does not work, or there's an issue with a specific part, we will fix this by either sending you a free replacement part
or by sending you a new or comparable product at no charge. How cool is that! Before you know it, you'll be back
in action cutting, sawing, mowing, washing and...?
PRODUCT REGISTRATION:
Snow Joe
, LLC ("Snow Joe
®
encourages you to register your purchase. You can
register online at snowjoe.com/register, or by printing
and mailing in a registration card available online
from our website, or calling our Customer Service
Department at 1-866-SNOWJOE (1-866-766-9563),
or by e-mailing us at help@snowjoe.com. Failure to
register your product purchase will not diminish your
warranty rights. However, registering your purchase will
allow Snow Joe
+ Sun Joe
®
any of your customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Snow Joe
to the owner of this new product for residential
and personal household use only. This Warranty
does not apply to products used for commercial,
rental or re-sale purposes. Should ownership of
this product change during the 2-year period,
please update the product's owner information at
snowjoe.com/register.
WHAT IS COVERED?
Snow Joe
+ Sun Joe
warrants to the owner that if this
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®
product fails within 2 years from the date of purchase
due to a defect in material or workmanship or as a result
of normal wear and tear from ordinary household use,
Snow Joe
+ Sun Joe
®
®
or product, as needed, free of charge and with free
shipping to the original purchaser.
If, in Snow Joe
+ Sun Joe
®
product cannot be repaired with a part, Snow Joe
Sun Joe
will elect to either (A) send a new product at
®
no charge and with free shipping or (B) refund the full
purchase price to the owner.
+ SUN JOE
®
+ Sun Joe
are dedicated to you, our customer. We strive to make your experience as
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®
+ Sun Joe
warrant new products for two years from the date of purchase. If your product
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®
+ Sun Joe
") strongly
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to better serve you with
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+ Sun Joe
®
will send a replacement part
's sole discretion, the failed
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CUSTOMER PROMISE
®
WHAT IS NOT COVERED?
This Warranty does not apply to products that have been
used commercially or in non-household applications.
This Warranty does not cover cosmetic changes that do
not affect performance.
This Warranty is only valid if the product is used and
maintained in accordance with the instructions,
warnings and safeguards contained in the owner's
manual. Snow Joe
for the cost of any unauthorized warranty repairs. This
warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or
service during reasonable periods of malfunction or
non-use of this product while waiting for a replacement
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part or unit under this warranty. Wearing parts like belts,
augers, chains and tines are not covered under this
warranty, and can be purchased at snowjoe.com or by
calling 1-866-SNOWJOE (1-866-766-9563). Batteries
are covered in full for 2 years from the date of purchase.
Repair, replacement or refund of the purchase price
are the exclusive remedies of purchaser and the sole
liability of Snow Joe
No employee or representative of Snow Joe
Joe
is authorized to make any additional warranty or
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any modification to this warranty which may be binding
upon Snow Joe
®
should not rely upon any additional statements made
by any employee or representative of Snow Joe
Sun Joe
. In no event, whether based on contract,
®
indemnity,
warranty,
strict liability or otherwise, shall Snow Joe
Sun Joe
be liable for any special, indirect, incidental,
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+
®
or consequential damages, including, without limitation,
loss of profit or revenue.
Some states do not allow limits on warranties. In such
states, the above limitations may not apply to you.
Outside the USA, other warranties may apply.
6
+ Sun Joe
will not be responsible
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®
+ Sun Joe
under this warranty.
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®
+ Sun Joe
. Accordingly, purchaser
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tort
(including
+ Sun
®
+
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negligence),
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