Troubleshooting
Symptom
CD/USB/iPod/iPhone
New station creation:
"NO STATION"
"STATION REACH LIMIT"
"CANNOT MAKE NEW
STATION"
HD Radio
Sound quality changes when
receiving HD Radio stations.
No sound can be heard.
"Reset 08" appears on the
display.
Satellite Radio
"UNSUBSCRIBED CH" appears on
the display while listening to the
SIRIUS Satellite Radio.
No sound can be heard.
"UPDATING" appears on the
display.
"ACQUIRING SIGNAL" or "NO
SIGNAL" appears on the display.
"ANTENNA ERROR" or "CHECK
ANTENNA" appears on the
display.
"INVALID CHANNEL" appears on
the display for about 5 seconds,
then returns to the previous
channel or default channel while
listening to the SIRIUS Satellite
Radio.
Blank display appears.
"CHANNEL---" or "CHANNEL
UNAVL" appears on the display
for about 2 seconds, then returns
to the previous channel while
listening to the XM Satellite
Radio.
"OFF AIR" appears on the display
while listening to the XM
Satellite Radio.
"LOADING" appears on the
display while listening to the XM
Satellite Radio.
"RESET 08" appears on the
display.
Satellite Radio does not work at all.
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There are no stations found for the current song or artist.
You may not create more than 100 stations.
There is a problem creating a new station, such as a network
issue.
Fix the reception mode to either <Analog> or <Digital>.
(
page 8)
<Analog> is selected when receiving all digital broadcast of
HD Radio station. Select <Auto> or <Digital>. (
<Digital> is selected when receiving weak digital signals or
receiving conventional radio broadcast. Select <Auto> or
<Analog>. (
page 8)
Reconnect this unit and the HD Radio tuner box correctly, then
reset the unit.
SIRIUS or XM Satellite Radio is connected but does not have an
active subscription. For information on how to subscribe,
page 9.
The unit is updating the channel information and it takes a few
minutes to complete.
Make sure your Satellite Radio antenna is mounted outside the
vehicle. Move the vehicle to an area with a clear view of the sky.
Check your Satellite Radio antenna connection and be sure it is
firmly attached.
No broadcast on the selected channel.
Select another channel or continue listening to the previous
channel or default channel.
No text information for the selected channel.
Selected channel is no longer available or is unauthorized.
Select another channel or continue listening to the previous
channel.
Selected channel is not broadcasting at this time.
Select another channel or continue listening to the previous
channel.
The unit is loading the channel information and audio.
Text information are temporarily unavailable.
Reconnect this unit and the Satellite Radio correctly and reset
this unit.
Remedy/Cause
page 8)