TROUBLESHOOTING
Please pay attention to the below prior to contacting an authorized service agent:
Problem
Possible Solution
The stick vacuum
1. Empty the dust tank
is not cleaning
2. Remove excess dust from the filters
well
3. Wash the filters
4. Check for blockages
The stick vacuum
1. Charge the vacuum (check the mains socket works and the switch is
has stopped or
turned on)
won't work
2.It might be blocked. Check solutions 1 to 4 above
3. Product self-protection activated. Switch off the vacuum and leave
the motor to cool for an hour then try using again
The brush motor
1. The floor head is blocked, refer to the ''Cleaning of the motorized
overheatand stop
brush'' section of this manual.
work
2. The roller brush motor has become overheated due to heavy
loading. This might be due to extended use on a long pile carpet or
loose rug. Leave the vacuum to cool for an hour then use it again.
DISPOSAL
As a responsible retailer, we urge you to follow the correct disposal of
the appliance and all its packaging materials, helping conserve natural
resources and ensuring that it is recycled in such a manner that protects the
environment.
The disposal of this device should be in accordance with local laws and
regulations.
This device must be disposed separately from other domestic waste, as it
contains electronic components.
Contact your local recycling facility to learn more about disposal and recycling.
There are several alternative solutions for disposal:
A) Your local municipality has established free collection systems for electronic waste.
B) Your local retailer upon purchase of a new product.
C) The manufacturer may accept the old appliance for disposal.
D) Old appliances sometimes contain valuable resources for scrap metal dealers.
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