Display/Problem
appears
appears
appears
flashes
flashes
flashes
appears
flashes
appears or the
monitor is turned off
unexpectedly during
a measurement
Nothing appears on the display
of the monitor.
Readings appear too high or
too low.
Any other communication
issue occurs.
EN5
Possible Cause
Blood pressure measurements were
not taken correctly in an Afib mode
measurement.
The monitor has malfunctioned.
The montior cannot connect to a smart
device or transmit data correctly.
The monitor is waiting for pairing with
the smart device.
The monitor is ready to transfer your
readings to the smart device.
More than 80 readings are not
transferred.
The date and time is not set.
100 readings are not transferred.
Batteries are low.
Batteries are depleted.
Battery polarities are not properly
aligned.
Blood pressure varies constantly. Many factors including stress, time of day, and/or how you apply the arm
cuff, may affect your blood pressure. Review sections 2 of instruction manual
Follow the instructions shown in the smart device, or visit the "Help" section in the "OMRON connect" app
for further help. If the problem still persists, contact your OMRON retail outlet or distributor.
Solution
Apply the arm cuff correctly, then take another measurement.
Refer to section 7 of instruction manual
sit correctly during a measurement. Refer to section 8 of
instruction manual
.
Press the [START/STOP] button again. If "Er" still appears,
contact your OMRON retail outlet or distributor.
Follow the instructions shown in the "OMRON connect" app. If
the "Err" symbol still appears after checking the app, contact
your OMRON retail outlet or distributor.
Refer to section 5 of instruction manual
monitor with your smart device, or press [START/STOP] button
to cancel pairing and turn your monitor off.
Open the "OMRON connect" app to transfer your readings.
Pair or transfer your readings to the "OMRON connect" app
so you can keep them in memory in the app, and this error
symbol disappears.
Replacing all 4 batteries with new ones is recommended.
Refer to section 4 of instruction manual
Immediately replace all 4 batteries with new ones. Refer to
section 4 of instruction manual
Check the battery installation for proper placement. Refer to
section 4 of instruction manual
. Remain still and
for pairing your
.
.
.
.