UK
Troubleshooting
If your POLAR appliance develops a fault, please check the following table before making a call to the Helpline or your POLAR retailer.
Fault
The appliance is not working The unit is not switched on
The appliance turns on, but
the temperature is too high/
low
The appliance is leaking
water
The appliance is unusually
loud
Technical Specifications
Model
Voltage
G377
230V 50Hz
G378
230V 50Hz
G379
230V 50Hz
G596
230V 50Hz
G597
230V 50Hz
G598
230V 50Hz
G599
230V 50Hz
G600
230V 50Hz
GD873
230V 50Hz
GD874
230V 50Hz
DL914
230V 50Hz
DL915
230V 50Hz
DL916
230V 50Hz
DL917
230V 50Hz
GL182
230V 50Hz
GL183
230V 50Hz
GL184
230V 50Hz
4
Probable Cause
Plug and lead are damaged
Fuse in the plug has blown
Power supply
Internal wiring fault
Too much ice on the evaporator
Condenser blocked with dust
Doors are not shut properly
Appliance is located near a heat source or air
flow to the condenser is being interrupted
Ambient temperature is too high
Unsuitable foodstuffs are being stored in the
appliance
Appliance is overloaded
The appliance is not properly levelled
The discharge outlet is blocked
Movement of water to the drain is obstructed Clear the floor of the appliance (if applicable)
The water container is damaged
The drip tray is full
Loose nut/screw
The appliance has not been installed in a
level or stable position
Temperature
Power
Current
Range
230W
1.6A
-2°C to 8°C
230W
1.6A
-2°C to 8°C
230W
1.6A
-2°C to 8°C
350W
1.95A
-2°C to 10°C
350W
1.95A
-2°C to 10°C
350W
1.95A
-2°C to 10°C
750W
3.5A
-10°C to -20°C
750W
3.5A
-10°C to -20°C
350W
1.95A
-2°C to 10°C
350W
1.95A
-2°C to 10°C
350W
1.95A
-2°C to 10°C
350W
1.95A
-2°C to 10°C
750W
3.5A
-10°C to -20°C
750W
3.5A
-10°C to -20°C
350W
1.95A
2°C to 10°C
350W
1.95A
2°C to 10°C
350W
1.95A
2°C to 10°C
Check the unit is plugged in correctly and switched on
Call POLAR agent or qualified Technician
Replace the fuse
Check power supply
Call POLAR agent or qualified Technician
Defrost the appliance
Clean the Condensor
Check doors are shut and seals are not damaged
Move the refrigerator to a more suitable location
Increase ventilation or move appliance to a cooler position
Remove any excessive hot foodstuffs or blockages to the fan
Reduce the amount of food stored in the appliance
Adjust the screw feet to level the appliance (if applicable)
Clear the discharge outlet
Call POLAR agent or qualified Technician
Empty the drip tray (if applicable)
Check and tighten all nuts and screws
Check installation position and change if necessary
Capacity
Refrigerant
(litres)
193
R134a 230g
297
R134a 230g
400
R134a 230g
282
R134a 230g
417
R134a 230g
563
R134a 250g
282
R404 300g
417
R404 300g
282
R134a 230g
417
R134a 230g
282
R134a 230g
417
R134a 230g
282
R404 300g
417
R404 300g
634
R134A 250g
427
R134A 230g
634
R134A 250g
Action
Dimensions
H x W x D (mm)
850 x 1360 x 600
850 x 1795 x 600
860 x 2230 x 600
850 x 1360 x 700
850 x 1790 x 700
850 x 2230 x 700
850 x 1360 x 700
850 x 1795 x 700
850 x 1360 x 700
850 x 1790 x 700
960 x 1360 x 700
960 x 1790 x 700
960 x 1360 x 700
960 x 1795 x 700
1000 x 2020 x 800
860 x 1510 x 800
860 x 2020 x 800
Weight
(Kg)
88
125
143
98
134
153
103
136.5
98
134
98
134
103
136.5
320
140
152