Problem Solving Checklist - Fisher & Paykel Active Smart Guia Del Usuario

Problem Solving Checklist

If there is a problem with your appliance, please check the following points before contacting
your local Fisher & Paykel Appliances Authorised Service Center Dealer or Customer Care Center.
Problem
Appliance does
not operate
Light not
working
Light and display
not working
Motor operates
for long periods
Storage
compartments
too warm
Food freezing in
the refrigerator
Unfamiliar noises
Water in the
vegetable bins
Possible Causes
No electricity at power
Blown light bulb
Refrigerator not working
Product in Sabbath Mode
Hot weather
Frequent door openings
Large amount of food recently
added
Temperature control set too low
Doors not sealing properly
Temperature setting not correct
Frequent door openings
Large amount of food recently
added
Temperature setting not correct
Food placed directly in front of
air outlets
Cabinet not stable or level
Freezer is defrosting
Condensation is formed by the
water produced by vegetables.
What to do
Check that the plug is correctly
connected and power switched on
Check another appliance at the same
outlet
Check house fuse
Change light bulb
See Maintenance section
Hold compartment select button down
for 10 seconds
Minimise door opening to allow
temperature to stabilise
See Temperature control section
Check that cabinet is level and gasket
seals are clean
See Temperature control section
Minimise door openings to allow
temperature to stabilise
See Temperature control section
Move chill sensitive foods away from the
center back of the shelf
See Installation section
A small amount of condensation is
beneficial for vegetable storage
If there is too much water, store vegetables
loosely wrapped in plastic bags
Wipe out water with a cloth
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