Troubleshooting; Helpful Hints - INNOVA HOME CLEANCut Manual De Instalación

troubleShootIng

prOBLem pOssiBLe caUse
Power adapter is not
plugged into the wall
Power cord connector is not
plugged into the power jack
Main body is open
CLEANCut does not dis-
pense paper
Power cord is hitting roll
Paper is jammed
Main body is not fully open
First sheet is either curled
or damaged
Paper does not load
Paper path is clogged
Cutter is blocking the path
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sOLUTiOn
Make sure the power adapter
is plugged into a live outlet
Fully press power cord con-
nector into the power jack
Close the main body and
make sure the opening
latch is fully locked
Use cord management
hooks to keep power cord
from hitting the paper roll
Unplug the power cord
connector then remove
any jammed paper. Replug
power cord connector
Push the main body com-
pletely down to fully open
Tear off the first sheet to
make sure its flat
Make sure the main body
is fully open and clear any
loose paper
Unplug and replug the power
cord connector to reset cutter
prOBLem pOssiBLe caUse
There is no paper in the
paper path
Paper does not cut
Paper is jammed
Dowel rod is not seated
in slots
Paper roll does not fit in
main body
Main body is not fully open
Some rolls are cut unevenly
and may jam
Roll may be smashed in
A new brand of paper towel
shipping or storing
is not dispensing
Moisture may cause the roll
to be sticky

heLpfUL hinTs

• After the main body is plugged in and closed, placing your hand into the
dispense beam side will activate the dispense roller. This can be done with or
without paper in the unit. The cut operation however can not be activated
unless the unit is loaded and can sense paper in the paper path.
• Once cut, you can remove the paper by easily pulling the paper out or by
dispensing another sheet. Paper can be loaded so it enters the paper path
from the top of the roll, but this usually causes the paper to curl to the back
of the unit and makes it more difficult to judge the length.
sOLUTiOn
Make sure paper is dispensed
so it is hanging out of the
bottom of the main body
Unplug the power cord
connector then remove
any jammed paper. Replug
power cord connector
Make sure dowel rod is fully
seated in slots
Push the main body com-
pletely down until the paper
roll fits inside
Try another roll
Squeeze the roll back into a
round shape
Allow the roll to dry or
use another
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