Warranty Terms - MADAME COCO Ellipse Guía De Usuario

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Cleaning and Care
Your stainless-steel products should be cleaned after each use. You can wash your stainless-steel
products in the dishwasher or by hand. Lift your product after washing to a rack or cabinet by
drying it completely. Do not use cleaning supplies with hard metal brushes while cleaning your
kitchen products, otherwise scratches will inevitably appear on the surface.
swished around with water and dried after each cleaning to protect against stains that may form
on the inner surface Discolouration may appear on the inner surface of stainless-steel products.
ese types of discolouration are not a production error. Stains and discolouration that may form
in the inner surface of stainless-steel products may be removed by scrubbing with lemon juice and
vinegar. ese types of stains may be removed with special stainless-steel cleaning materials. For
more e ective results, you can use steel cleaners with lemon juice and vinegar. Rust stains rarely
passing from other products in products washed in the dishwasher may be seen. In this situation,
clean your product as soon as possible. Storing stainless steel pans by placing them inside one
another may lead to scratches and deformations on the surfaces and openings. At the same time,
ipping over the long lids with a handle on top can cause the handle to harm the surface of the
pan, and hard water and some foods can leave stains in the pan. You can quickly clean these stains
by boiling water and vinegar and/or pouring a moderately strong cleaning detergent into a rag and
scrubbing. Lime stains are not related to the quality of the material used and are not cause that will
a ect the warranty because they originate from water and other external elements.
Carrying and Shipment
Transport and ship with the original packaging by noting the indicators and warnings on the
device. Protect against elements that may harm the packaging and device (moisture, water, blows,
etc.).

WARRANTY TERMS:

1. e warranty period shall begin on the date of the invoice and last for a period of two (2) years.
2. e entire product is under warranty, including all the components of the product.
3. Should it be understood that the product is defective, the consumer, as found in article 11 of
Consumer Protection Law No. 6502, may
Abandon the agreement,
Request a discount from the sales cost,
Request its free repair
Request the exchange of the purchased product with one that is not defective, and use any one of
these rights.
4. Should the Consumer choose his/her free right to repair, the vendor is obligated to repair, or
have repaired, the good without requested any other fee under any name, cost for the exchanged
part, or labour cost. e consumer may use his/her right to free repair against the producer or
manufacturer. e vendor, producer, and manufacturer are severally liable for the consumer's use of
this right.
5. Should the consumer use the right to free repair, in situations where it was determined that the
product:
Is defective again within the warranty period,
Has exceeded the maximum period necessary for repair, and
It is not possible to repair with a report by an authorized service station, vendor, producer, or
manufacturer, the Consumer may request from the vendor the refund of the cost of the product, a
discount in the cost at the cost of the defect, or, if possible, exchange.
e vendor cannot reject the request of the consumer. Should this request fail to be ful lled, the
vendor, producer, and manufacturer are severally liable.
6. e repair period for the product cannot exceed 20 business days.
the warranty period on the date the authorized service station or vendor is noti ed of the defect
regarding the product or, if outside of the warranty period, from the date of the delivery of the
product to the authorized service station.
e products should be Should the product defect not be resolved within 10 business days, the producer or manufacturer
must consign to the consumer's use of another good with similar qualities until the product is
repaired. In the instance of malfunction of the product within the warranty period, the repair time
shall be added to the warranty period.
7. Malfunctions originating from the improper use of the product as described in the user manual
are excluded from the scope of the warranty.
8. e consumer may refer to the Consumer Arbitration Committee or Consumer Court in the
location where the Consumer resides or performed the transaction in disputes that may arise
regarding the use of the rights emerging from the warranty.
9. Should the vendor fail to provide a Warranty Document, the consumer may appeal to the
Ministry of Customs and Trade Consumer Protection and Market Oversight General Directorate.
STORE
Invoice Date:
Invoice No:
Product Code:
Stamp and Signature:
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is period begins from within