Your Guarantee
Please retain the retailer's receipt as proof of purchase.
This guarantee is valid if the Blanket has been used under
domestic use only and in accordance with the instructions
provided.
All Bielay products are individually tested before leaving the factory.
If the fault develops within 30 days of purchase, please return to the
place of purchase for a replacement.
If the fault develops after 30 days and within 3 years of original
purchase, you should email the Customer Services Team:
info@bielay.com.
You will be asked to return the Blanket (packaged appropriately) to:
82E Holland Road
Kensington and Chelsea
London
United Kingdom
Faulty Blankets (apart from the Exclusions below) will be replaced
and returned within 28 days.
Please register your product to validate your guarantee.
Send us a screenshot of your invoice / proof of
purchase to: info@bielay.com. We will send confirmation of
receipt within 48 hours.
You must register your product for the 3-year guarantee within
30 days from date of purchase.
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