1.Q: The product can't turn on.
A: If the product cannot be turned on normally, you can follow the steps below to troubleshoot:
①Check whether the power adapter is damaged; ②Check whether the power cord is plugged in properly.
2.Q: The adapter heats up during use.
A: This is a normal phenomenon and no operation is required.
3.Q: There are stains on the side of the lamp after long-term use.
A: The hair is not shaved clean before and after use, resulting in the hair remaining on the lamp cap and causing stains. You can
use alcohol cotton pads to clean the relevant area of
the product, and in daily use, ensure that the hair is shaved clean.
4.Q: Dissatisfied with the hair removal effect.
A: Please adjust the level or increase the frequency of use according to your own situation. Please read the instructions carefully
before use and operate according to the instructions to ensure that each part is evenly exposed to light.
5. Q: The hair removal device can' t emit light.
A: When the lamp head is not close to the skin, the hair removal device cannot emit light normally. Please make sure that the lamp
cap is in contact with the skin at 90 degrees.
6. Q: The hair removal device automatically shut down.
A: This product will start the automatic overheating protection program when it is overheated. Please leave the product to cool
down in a ventilated place, and turn on the product after it has cooled down.
7. Q: Sensitive skin when using.
A: The skin is sensitive during use, which can be eliminated according to the following steps:
①When the level is used beyond the skin's capacity, the skin will have discomfort. For the first use, please adapt slowly from the first
level, and adjust to the appropriate level according to your own situation;
②Check whether the light-transmitting groove is damaged, if damaged, please consult after-sales assistance for repair.
8. Q: Odor when using.
A: There is a peculiar smell during use, which can be eliminated by the following steps:
①Check whether the filter is contaminated with dust. After daily use, please clean the lamp holder and surrounding area in time;
②When hair remains on the body surface, it will produce peculiar smell during use. Please make sure that the hair is shaved clean
before use, and adjust the product to a suitable position during use.
After-sales Protection and Service
1. inFace provides a one-year warranty for products service standard. The warranty period starts from the date of purchase.
2. During the warranty period, for the failure of the product due to defects in the material or production process, we will replace the
parts or the entire product as appropriate.
3. To apply for warranty, the product and the proof (purchase invoice)that can prove the purchase date must be handed over to the
merchant.
4. The following conditions are not covered by the warranty:
A. Damage caused by improper use, for example: using the wrong power supply, inserting the product into an unsuitable
outlet, man-made damage, etc.
B. Product aging and wear caused by normal use.
C. For other purposes , or improper operation or non-professional maintenance and use of non-our company's accessories,
resulting in product problems.
D. Consumables, accessories, etc..
E. Damage caused by force majeure factors ( such as lightning, earthquake, flood, etc.).
Environmental Protection
1.This product and packaging materials and accessories are
recyclable materials.
2.Divide waste into different recycling levels to facilitate the recycling
of useful materials.
Waste Treatment
This label on this product or in the owner' s manual or on
the package indicates that the product cannot be disposed
of as general household waste at the end of its useful life.
Please consult the local government for recycling
according to the classification of the waste. Please remove
the battery from the machine before discarding the
appliance, and must keep the machine power off when
removing the battery; the battery must be safely disposed.
※The final interpretation right belongs to Shenzhen Migoosmart Co., Ltd..
After-sales Contact Information
Tel: 0086-400-007-8388
Service Wechat Account: migoosmart
Working Hours: 9: 00-18: 00 from Monday to Saturday
( China time, day off in holidays and weekend )
Company Information: Shenzhen Migoosmart Co., Ltd.
Address: Rm.807, Building U6, Junxiang U8 Intelligent
Manufacturing Industrial Park, Gushu Community, Xixiang
Sub-District, Bao'an District, Shenzhen, China
E-mail: service@migoosmart.com
Post Code: 518000
Official Website: www.migoosmart.com