Message
Meter does not
display a message
after inserting a
test strip
Test does not start
after applying the
sample
What it means
Possible dead
battery.
Battery incorrectly
installed or missing.
Test strip inserted
upside down or
incompletely.
Defective meter.
Insufficient blood
sample.
Defective test strip.
Sample applied
after automatic
shutoff (2 minutes
after last user
action).
Defective meter.
30
What to do
Replace the battery.
Check that the
battery is correctly
installed.
Insert the strip
contact bars end
into the strip port
until it goes no
further.
Please call
Customer Support
for help.
Repeat the test
using a new test
strip with larger
volume of blood
sample.
Repeat the test
with a new test strip.
Repeat the test with
a new test strip.
Apply sample only
when blood drop
symbol appears on
the display.
Please call
Customer Support
for help.
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