Welcome
With SureResponse™, Verizon's personal emergency response
service, gain peace of mind for you and your family while staying
active, independent and safe.
SureResponse includes an easy to use wearable device that lets you
place a call to a SureResponse Care Agent. Care Center Agents can
connect you to friends and family or fi nd phone numbers of interest
to you, for restaurants, banks, and more.
Connect with a SureResponse Care Agent—at Home or on
the Go:
Once your device is activated, simply press the button and
SureResponse will connect you to Verizon's friendly and
knowledgeable SureResponse Care Agents. You may also speak
with a Care Agent by dialing
1-855-299-9327
from a landline
phone. After a simple sign-up process, Care Agents can provide
personalized emergency service, receive your location and
user-provided personal information. They can connect you with
your emergency contacts, local emergency responders, or make
a convenience call 24 hours a day/7 days a week, on America's
largest and most reliable wireless network.
NOTE: For full instructions on activating your Personal Wearable Device, please see page 8.
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