Troubleshooting & support
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If you experience a problem with this device, please read the troubleshooting guide below and check
our website at www.cobyusa.com for Frequently Asked Questions (FAQ) and firmware updates. If these
resources do not resolve the problem, please contact Technical Support.
Address
Email
Web
Phone
Camera does not power on.
Check that the rechargeable battery has been installed correctly. The text on the battery should face
up and be legible, and the gold contacts should face left.
The battery level may be low. Connect the camera to a computer to charge.
Troubleshooting & Support
All manuals and user guides at all-guides.com
COBY Electronics Technical Support
150 Knowlton Way
Savannah, GA 31407
techsupport@cobyusa.com
www.cobyusa.com
800-727-3592:
Monday–Friday, 8:30AM–9:00PM EST
Saturday, 9:00AM-5:30PM EST
718-416-3197:
Monday–Friday, 8:00AM–5:30PM EST
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