Problem
The cookware is not detected.
The cooktop switches off automatically
The hotplate cannot be adjusted.
The hotplate settings are not transferred when the cookware
is moved.
The cooktop responds unusually or can no longer be oper-
ated correctly.
Demo mode
If the ° symbol appears in the display, the demo
mode is activated. The appliance does not heat up.
Disconnect the appliance from the power supply. Wait
a few seconds and reconnect it. Then switch off the
Demo mode in the Options menu within the first 3
minutes.
Info button
With the Info button, you can request important
additional information on the function currently being
used. To call up the information, touch the †display
area. The information appears. To close the
Information, touch the G display area.
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Remedy
The cookware is outside the appropriate size. Sizes with a
diameter of 90 to 340 mm are suitable.
There may be liquid under the cookware. Ensure that the
base of the cookware is dry.
The cookware may not be suitable for induction cooking.
If no hotplate is in operation on the cooktop and you do not
change the settings for a prolonged period of time, the cook-
top will automatically switch off.
Only 2 hotplates can be in operation on each side of the
cooktop.
An item of cookware in the centre of the cooktop occupies
one hotplate on each side of the cooktop. You can only set
one other hotplate for each side of the cooktop.
The cookware may not be suitable for induction cooking.
Move the cooking container more slowly over the cooktop or
use the transfer function.
Disconnect the appliance from the power supply. Wait a few
seconds and reconnect it.
Normal operating noises of the
cooktop
Induction technology is based on the creation of
electromagnetic fields. They may generate heat
directly on the bottom of the cookware. Pots and pans
may cause a variety of noises or vibrations depending
on the way they've been manufactured. These noises
are described as follows:
Low humming (like a transformer)
This noise is produced when cooking at a high heat
level. It is based on the amount of energy transferred
from the cooktop to the cookware. The noise ceases
or quiets down when the heat level is reduced.
Quiet whistling
This noise is produced when the cooking vessel is
empty. It ceases once water or food is placed in the
vessel.
Crackling
This noise occurs with cookware comprised of various
materials layered one upon the other. It's caused by
the vibrations of the surfaces where different
materials meet. The noise occurs on the cookware and
can vary depending on the amount and method of
preparation of the food.
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