Common Faults And Troubleshooting - Temper BOER icasa KAP-02-WIFI Manual De Instrucciones

Common Faults and Troubleshooting

Items to be confirmed before declaring fault
In case of any fault to the product, please confirm the following items
before entrusting a customer service center for repair.
Fault Item to be confirmed
The product
'
can t be started
HEPA or TVOC
Indicators keeps
lighting
Product odor
Abnormal sound
The sound it too
loud
The air quality
indicator keeps
red
The air quality
indicator keeps
red/purp le, but
the air volume
remains no
change
If the power is off?
If the power plug is loose?
If the power socket is
acceptable?
If the front panel is not
closed tightly?
After the filter screen is
changed, if the reset button
is pressed down over 3S
while resetting?
If the pre
filter screen is
-
polluted?
If the filter screen has odor?
Is there "chirp" sound
If all packaging materials of
the purifier are removed?
Is there any dust or odor
substance in the room? If
the color changes after the
purifier is moved
outdoor? If the air quality
sensor and the odor sensor
are cleaned frequently?
Is it in the auto mode?
Solution
Please confirm power and
start again.
Please plug it and start
again.
Please change the socket
and start again.
Please confirm the front
panel has been closed as
per instructions.
After the filter screen is
changed, please press the
reset button over 3S so as to
reset it properly.
Please clean the pre
filter screen.
Please buy and replace
the filter screen
"Chirp" sound will occur when
negative ion is released. This
is normal sound when the
purifier is working. Please
don 't worry.
Please make
packaging materials of the
purifier are removed.
Please clean the particle or
odor sensor. After the sensor
is cleaned as above and
moved to a clean room, if the
to
indicator still keeps red, it
means the sensor/ wire may
be abnormal; please consult
the customer service center.
Please set to the auto mode.
The air volume can 't change
automatically in the manual
speed mode.
-
sure all