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5.
Troubleshooting
Issue
Reduced Data
Transfer Speed
Reduced
Charging
Speed
No LED light or
Flickering LED
light
Not charging
All manuals and user guides at all-guides.com
Possible Cause
the connected device is not
usb 3.0
hub it® is connected to a usb
2.0 or 1.X port of the computer
hub it® is connected to usb
2.0 cables
the usb 3.0 cable is not
connected correctly
the adaptor is not connected
the device being charged is
not compatible with bc 1.2
standards
the devices connected to hub
it® require too much current
the absorption of current is
very low or zero
the absorption of current is
very low or zero
device does not detect hub it
Solution
the device has already reached
maximum speed
connect hub it® to a usb 3.0
computer port
use usb 3.0 cables
Ensure that the cables are
correctly connected
Ensure the adaptor is correctly
connected.
disconnect hub it® from the
computer during fast charging
disconnect one or more
devices
this is not an issue
disconnect and reconnect
the device
disconnect the device
disconnect and reconnect the
dc JacK to restart hub it
please remember to reconnect
the device
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