Troubleshooting - Goodwe Wi-Fi/LAN Kit Guía De Instalación Rápida

Troubleshooting

07
No. Problem
1 Cannot find Solar-WiFi**
Unable to connect to
2
Solar-WiFi**
Cannot log in to
3
10.10.100.253
4 Cannot find router SSID
WiFi LED indicator blinks
twice continuously with
5
all configuration steps
done
WiFi LED indicator blinks
four times continuously
6
when all configuration
steps done
Quick Installation Guide V1.1-2022-02-21
Solutions
1. Make sure that the inverter is powered on and the
Wi-Fi/LAN Kit is connected properly.
2. Make sure that the smart device is within the
communication range of the Wi-Fi/LAN Kit.
3. Restart the inverter.
1. Enter the password: 12345678.
2. Make sure that no other smart device is connected
to Solar-WiFi**.
3. Restart the inverter and reconnect Solar-WiFi**.
4. Make sure the password is correct.
1. Switch browsers like Google Chrome, Firefox, IE,
Safari.
2. Restart the inverter and reconnect the WiFi.
1. Put the router nearer to the inverter. Or add some
WiFi relay devices.
2. Check if the channel number of router is higher
than 13. If yes, modify it into a lower number at
router configuration page.
1. Restart the inverter.
2. Check if the SSID, encryption method, encryption
algorithm and password on WiFi configuration
page is the same with that of Wireless Router , if it
is different , please modify it.
3. Restart Wireless Router.
4. Mover Wireless Router closer to the inverter or use
a wireless repeater to enhance WiFi signal.
1. Connect smart device to network and access to
SEMS Portal App to check if the inverter is online.
2. Restart Wireless Router and the inverter.
14