TROUBLESHOOTING & ERROR CODES
MAINTENANCE/CLEANING
Reduction in Airflow, Overheating
A change in airflow or overheating, airflow blockages, overheating and/or visible build up on the back of
the unit indicates your unit needs to be cleaned. We recommend using the maintenance brush included
with your purchase to clean off the back of your unit.
Note: Cleaning and maintenance should not be done by children without supervision.
OVERHEATING
Hair dryer is overheating or shuts off.
This unit is equipped with a motor-protective thermostat. If for some reason your hair dryer overheats, the
thermostat will automatically turn the unit off. To prevent power-down recurrence, unplug the hairdryer
and set it aside to cool, or cool down using the cool shot button during use. Overheating may result if
the unit is powered on for a long duration or can indicate a blockage or dust build-up. We recommend
using the maintenance brush included with your purchase to clean off the back of your unit. If overheating
continues to occur, contact customer service at 0800 862 0453.
Overheating
Error Code
If you are experiencing a different error code,
please scan the QR code for additional troubleshooting
or contact Customer Service at (0800 862 0453).