TROUBLESHOOTING
If you experience
Washer not performing as expected (cont.)
Fabric Damage
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Fabric damage can occur if washer is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not have
been followed.
Odors
Monthly maintenance not done as
recommended.
Not using HE detergent or using too
much HE detergent.
Lid locked light is
The lid is not closed.
flashing
A cycle was stopped or paused
using the Start/Pause/Unlock button.
All manuals and user guides at all-guides.com
First try the solutions suggested here to possibly avoid the cost of a service call.
Possible Causes
Solution
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the washplate. Do
not load garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Always read and follow garment manufacturer's care label
instructions. See the "Cycle Guide" to match your load with the
best cycle.
Run the Clean Washer cycle after every 30 washes. See "Washer
Care" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer's directions.
See "Washer Care" section.
Close the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until
the basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
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