Troubleshooting Guide - WaterLink SpinTouch DW Manual De Instrucciones

Certifications
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TROUBLESHOOTING

TROUBLESHOOTING GUIDE

Problem
Meter Check Disk
"Sanitizer" appears
on test screen
instead of "Source"
!
On Test Results
and Test History
screens
Range Error
Output Error
Consistently
unexpected high
results for metals
Alkalinity result of 0
ppm
Unexpected results
Disk type is not an
option in Disk Series
High pH results
Disk not spinning
Test result value on
the display is red
EZ-BLE ™ PRoC ™
Module,
CYBLE-022001-00 RF
Radio:
EMC:
Safety:
21.6 X 12.4 X 10.4 cm (L X W X H) | 8.5 X 4.9 X 4.2 in
0.79 Kg, 1.74 lb
Reason
Meter Check Disk in chamber
instead of reagent disk
Wrong Market Type was
chosen
Problem with default blank
due to under filled disk or
air bubble. Test results are
questionable.
Raw data out of range
Decreased light intensity.
Possibly dirty lens
Metals may actually be
present
Usually due to an underfilled
disk.
Dirty disk cover
Software or meter firmware is
out of date.
Water sample temperature
above 100 °F (38 °C)
interferes with pH reagent
Lid open, meter not powered
on, low battery, disk or disk
cover pressed down too tightly
on hub
Fast electrical transients may
disrupt operation of the Spin
Touch meter
Results are out of range of
reagent system
FCC (USA): FCC ID: WAP2001
Industry License IC: 7922A-2001
Canada (IC)
Certification:
CE (Europe): Complies with Directive 1999/5/EC
MIC (Japan): 005-101007
KC (Korea): MSIP-CRM-Cyp-2001
EU: ETSI EN 301489-1; US: FCC PART 15 B; CAN ICES-3
(B)/NMB-3(B); AS/NZS: CSPR 22
EU: EN61010-1:2010; AS/NZS: national differences
Solution
Select "Continue" to go to Test Results
screen. Select "Abort" to go to Testing
screen and run test with reagent disk.
Go to Settings. Change Market Type to
Drinking Water
Fill disk correctly (see FILLING). On Test
Results screen tap ! for details.
Contact Support
Clean lens (see CLEANING). Follow
Range Check Procedure. If error
message persists, contact Support.
Repeat test with distilled water. If
the results still show that metals are
present, contact Support.
Review the disk filling procedures and
test again. If problem persists, contact
Support.
Gently clean disk cover apertures with
pipe cleaner or lint free cloth.
Update WaterLink Connect 2 at
softwarecenter.lamotte.com
For water samples over 100 °F (38 °C)
subtract 0.3 from pH result or, for the
most accurate result, wait until water
sample is below 90 °F (32 °C) to test.
Close lid, power on meter, charge the
battery or plug meter into a stable
power source, remove the disk/disk
cover and place back in the meter
more gently.
Restart the test to resume normal
operation.
Dilute sample. Retest for out of range
test factor. (All factors except pH.)
10