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XM Radio Messages
The following messages may appear while using XM
Satellite radio.
❑ CHECK ANTENNA
The XM antenna is not properly connected to the
Mini-Tuner Dock. Check the connection. Check the
antenna cable for damage.
❑ CH UNAUTHORIZED
The XM channel you selected is blocked or cannot
be receive with your XM subscription package.
Check xmradio.com or xmradio.ca for the latest
channel listing.
To receive the desired channel, contact XM Satellite
Radio.
❑ NO SIGNAL
The XM Mini-Tuner can not receive the satellite sig-
nal. Check the XM antenna for obstructions to the
southern sky. Check the antenna positioning with the
Antenna Aiming function (see page 6).
❑ LOADING
The AV receiver is tuning or decoding audio or text
data. Please wait. If this occurs often, check the XM
antenna position with the Antenna Aiming function.
(see page 6)
❑ OFF AIR
The XM channel you selected is not currently broad-
casting. Select another channel.
❑ UPGRADE XM TUNER
The connected XM CNP-1000 is incompatible. The
AV receiver features advanced technology that is
designed for use with the XM Mini-Tuner. Contact
XM Listener Care and ask about upgrading your XM
CNP-1000 to an XM Mini-Tuner. Have the AV
receiver's model name and CNP-1000 XM ID num-
ber ready beforehand, and explain that your AV
receiver is displaying the message "Upgrade XM
Tuner". If you already have an XM Mini-Tuner con-
nected and you see this message, turn off the AV
receiver, make sure the XM Mini-Tuner is properly
seated in the Mini-Tuner Dock, and then turn the AV
receiver back on again. If the message reappears,
contact XM Listener Care and explain the issue that
you're experiencing and the corrective actions
you've tried.
❑ CHECK XM TUNER
The AV receiver is having difficulty communicating
with the XM Mini-Tuner module. Make sure the XM
Mini-Tuner is properly seated in the Mini-Tuner
Dock. And make sure the Mini-Tuner Dock cable is
properly connected to the AV receiver and is not
damaged. If the issue persists, contact XM Listener
Care. Have the AV receiver's model name ready
beforehand, and explain the issue that you're experi-
encing and the corrective actions you've tried.
❑ CH UNAVAILABLE
All manuals and user guides at all-guides.com
You may be attempting to select a channel that is
unavailable or has changed to a different channel
number. Check xmradio.com or xmradio.ca for the
latest channel listing.
XM Listener Care phone number:
US:
1-800-967-2346
Canada:
1-877-438-9677
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