Publicidad
Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
PROBLEM
Heating unit won't light
Burner won't light
while using a match
Heating unit emits a lot
of black smoke
Sudden drop in gas
flow
Flame blows out easily
1-YEAR LIMITED FRAME WARRANTY
If within one year from the date of original purchase, this item fails due to a defect in material or
workmanship, we will replace or repair at our option, free of charge. To order parts or to obtain
warranty service, call (866) 439-9800, 8:00 a.m. - 8:00 p.m., EST, Monday - Sunday. This warranty
does not cover defects resulting from improper or abnormal use, misuse, accident or alteration.
Failure to follow all instructions in the owner's manual will also void this warranty. The manufacturer
will not be liable for incidental or consequential damages, or common erosion of outdoor products.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation may not apply to you. This warranty gives you specific legal rights which vary from
state to state.
POSSIBLE CAUSE
1. Igniter pin and burner are wet.
2. Igniter battery is incorrectly inserted.
3. Igniter pin is broken.
4. Electrode wire is loose or disconnected.
5. Electrode wire is shorting between valve
and igniter pin.
1. No gas flow.
2. Regulator isn't connected securely to
the tank.
3. Gas flow is obstructed.
4. Burner ports are clogged.
1. Flame is obstructed at burner ports.
2. Regulator hose is kinked
1. No gas flow.
2. Excess flow safety valve has been
activated.
1. High or gusting winds.
2. No gas flow.
3. Excess flow safety valve has been
activated.
CORRECTIVE ACTION
1. Dry off with a soft cloth.
2. Check which direction the battery is
inserted.
3. Contact the manufacturer for a
replacement part.
4. Reconnect wire to the igniter box located
inside the unit behind the igniter box.
5. Contact the manufacturer for a
replacement part.
1. Check that the gas tank isn't empty.
2. Tighten regulator connection to the gas
tank.
3. Check all hoses for kinks and bends.
4. Turn all gas flow connections off. Insert
an opened paperclip (or similar item) into
each of the burner ports to clear them out.
1. Check that all burner ports are free of any
small lava rocks/pumice stones/LavaGlass
pieces.
2. Straighten hose of all bends or kinks.
1. Check that the gas tank isn't empty.
2. Turn the control knob to the 'OFF' position.
Close the tank valve and disconnect
propane gas tank. Turn the control knob
to 'HIGH'; wait 1 minute. Turn the control
knob back to the 'OFF' position. Reconnect
propane gas tank. Light the fire unit
as indicated in the 'To Light' section of this
manual.
1. Increase flame to 'HIGH'.
2. Check that the gas tank isn't empty.
3. See 'sudden drop in gas flow' above
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