Troubleshooting
Perform only the steps described in these instructions. All further inspection, maintenance, and repair work
must be performed by an authorized service center or a similarly qualified specialist if you cannot solve the
problem yourself.
Problem
The tool does not start.
The tool does not reach full power.
The tool is producing excessive vibration
or noise.
The battery pack loses charge quickly.
Possible Cause
1. The battery is not fully installed in the
tool.
2. The battery pack is not charged.
3. The battery pack is damaged.
4. There is another electrical problem
with the tool.
1. The battery pack charge capacity is
too low.
2. The air vents are blocked.
1. The blades are dull or damaged.
1. The battery pack is over or under the
appropriate temperature range.
2. The machine is overloaded
10
Corrective Action
1. Remove and then replace the battery
into the tool, making sure that it is fully
installed and latched.
2. Remove the battery pack from the tool
and charge it.
3. Replace the battery pack.
4. Contact an Authorized Service Dealer.
1. Remove the battery pack from the tool
and fully charge the battery pack.
2. Clean the air vents.
1. Contact an Authorized Service Dealer.
1. Move the battery pack to a place
where it is dry and the temperature is
between 5°C (41°F) and 40°C (104°F).
2. Trim at a slower pace.