Problem
The appliance is
not working.
The operating
light is on, the
appliance is
not working
properly.
The mixing
chamber (10)
does not draw
in water.
The motor does
not switch off.
The appliance
has overheated.
The buttons do
not respond.
Ingredients
are not fully
chopped.
234
Possible cause
The appliance is not
plugged into a power
socket.
Malfunction of the
display/controls
The appliance is in
standby mode.
No programme is
selected.
The water tank (4) is
empty or not sufficiently
filled.
Malfunction of the
temperature sensor or
the water level electrode
Water pump malfunction
The water tank filter is
blocked.
Water has penetrated
the appliance.
Temperature sensor
malfunction
System does not reset
completely after a short
power interruption.
Malfunction of the
controls
Too many or too few
ingredients
Appliance failure
Incorrect programme
used
Troubleshooting
Only connect the appliance to a
properly installed power socket.
The mains voltage must match
the technical specifications for the
appliance.
Contact customer services.
Press the control panel again to
exit standby mode.
Select a programme.
Fill the water tank (4) with clean
tap water.
Contact customer services.
Contact customer services.
Clean or replace the filter on the
underside of the water tank.
Contact customer services.
Contact customer services.
Disconnect the appliance from
the power supply for 2 minutes.
Switch the appliance on again.
Contact customer services.
Add the ingredients according to
the recipe.
Contact customer services.
Select a programme that is
suitable for the ingredients.