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Notice:
If the execution time of these scheduled procedures overlap with the DND time, the product
will first perform odor and cleaning, and then return to DND mode.
8.11 Fault self-check method
8.11.1 Re-power on the product, click "Remove Odor" for more than 5 times within 2 minutes,
then the product will enter the testing mode.
8.11.2 In testing mode：
Click each key to check whether the key works properly. If it works properly, the PCB
①
hardware is good.
Press the machine from the top with a force of more than 1kg to see whether the "Full"
②
indicator flashes. If it does, the gravity sensor is good.
If the bin mark keeps lighting up, the motor is good.
③
If the WiFi mark keeps lighting up, the WiFi hardware is good.
④
Cover the the infrared sensor at the barrel mouth, if the "Auto" mark flashes, the sensor is
⑤
good.
8.11.3 Re-power on the machine after checking.
9. FAQ
Q: Why is the weight data only about half of that of my cats?
A: Please check whether the cat enters the machine with only two feet inside due to curiosity.
Or is the machine placed on a flat ground with four feet connecting to the ground?
Q: Why is the App showing motor failure/why is the fault indicator lighted on the equipment
panel/why is the equipment always self-checking?
A: If the self-check takes more than 15 minutes, the fault indicator is on. It may be that the
barrel compartment is not properly installed or there is foreign matter stuck in the rotation.
Please open the buckle of the barrel compartment, lift the barrel to check, and then put it back
according to the tips (on the base) and close the buckle.
Q: Why is the clearing time so long?
A: Lower revs make timid cats less scared; It will prolong the whole clearing time if cats enter in
or come close frequently due to curiosity.
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