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Troubleshooting
Does Not Power On
The battery is discharged. Charge the battery.
Muted or Distorted Sound
The volume of this product or smart device may be set up to minimum.
Adjust the volume of this product or the smart device the speaker is
paired with.
If the volume of the connected device is set up to maximum, the sound
may be distorted. Reduce the volume of the connected device.
If you use this product for purposes other than playing music, it may
not work properly or the sound quality may decrease.
Bluetooth Pairing Failed
Bluetooth pairing may not work properly depending on the types of
Bluetooth devices or environments.
Ensure Bluetooth is on.
Deactivate Bluetooth on the Bluetooth enabled device you are trying to
pair with, and then reactivate Bluetooth to try to pair again.
Remove obstacles between this product and the Bluetooth enabled
device you are trying to pair with.
Ensure that the device you want to pair with isn't already paired
with another Bluetooth enabled device. If it is, disable the unwanted
connection.
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