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Troubleshooting
Issue
Possible Solution
CHECK THE FOLLOWING:
Is the blade assembly locked securely into the
motor unit?
IF THE BLENDER IS STILL NOT WORKING:
If you have been using the blender for more
The blender has stopped
than five minutes consistently, it may be that the
working
overheat prevention function has stopped the
blender to allow the motor to cool down. Allow the
motor to cool down for 1 minute and try to use the
blender again.
If it still does not work, please contact the Duronic
Customer Care Team for assistance.
This is normal and fades away with time. The motor
unit has a powerful motor which is brand new and
There is a strange smell
factory installed. As you are the first user of the
during blending
blender, you will receive a slight odour coming from
the motor. However, with regular usage the odour
will disappear.
You can use partially frozen fruits. This means that
they need to be removed from the freezer an hour
or more before blending them.
Can I blend frozen fruits?
If using frozen food or ice cubes, please ensure you
add a liquid to the mix to ensure the blender can
blend efficiently.
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