Protection against theft
Ensure that you never leave your electric bike unattended, and always protect it from
theft with a suitable lock. Use a commercially available bicycle lock to secure the
electric bike around the front wheel.
Transporting the electric bike
The batteries are subject to legislation for hazardous goods. Special packaging and
labelling requirements apply to transport by third parties (e.g. air freight or parcel
service). In the case of shipment, please contact an expert for hazardous goods. Do not
transport or ship damaged batteries.
Storage
Do not leave your bike in direct sunlight or cold weather for extended periods of time.
The ideal storage temperature for your bike and battery is between 15° to 20° Celsius.
Do not store your electric bike in living areas, but rather in a garage.
What to do after a fall or accident
After a fall or accident, bring your electric bike to an authorised service centre and have
it checked for any damage.
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