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Fault
Problem with the router
connection.
No IP address found
The internet radio
has booted normally
but cannot receive IP
addresses
30.1. Firmware error or security breaches
If you would like to report a firmware error or a security breach, please contact our
customer service department.
366
Possible cause
No DHCP server is
activated.
An incorrect encryption
algorithm has been
entered for the network.
The WiFi module is
defective.
No response from DNS
(Domain Name Server)
The DNS used does not
recognise the name of
V-Tuner.com.
No DHCP server is
activated.
Incorrect WiFi encryption
algorithm entered.
The network interfaces
are not working
properly.
Corrective action
Check the router
settings.
Re-enter the encryption
algorithm for the
network.
Contact our Service
Centre
Check the DNS settings
on your router.
Use a different DNS
server.
Check the router
settings.
Re-enter the WiFi
encryption algorithm.
Check the interfaces.
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