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CHARGING CREATIVE ZEN AIR WIRELESSLY
Creative Zen Air supports Qi-enabled wireless charging. To charge both the charging case and earbuds wirelessly, slot the
earbuds into the case's magnetic charging slots, then place the charging case on a wireless charging pad* of at least 5W for
optimum charging speed. Do note that the earbuds cannot be charged wirelessly without its charging case.
*Wireless charging pad not included
MASTER RESET
10s
TECHNICAL SPECIFICATIONS
Headphone Drivers
• 10 mm Neodymium Driver x 2
• Frequency Response: 20–20,000 Hz
• Sensitivity (1 kHz / mW): 98 dBV
• Impedance: 16Ω
Microphones
• Omni-directional x 2 (Per Earbud)
• Sensitivity (1 kHz / mW): -38 dBV / Pa
Bluetooth Version
• Bluetooth 5.0
Bluetooth Profiles
• A2DP (Advanced Audio Distribution Profile)
• AVRCP (Audio / Video Remote Control Profile)
• HFP (Hands-free Profile)
Audio Codecs
• AAC, SBC
Operating Frequency
• 2402–2480 MHz
• WPC: 111.4 – 141.6KHz (WPC H-field value: -15.24dBuA
/ m at 10m)
Operating Range
• Up to 10m / 33 ft
Note: Compliance marking are located at the bottom of the product.
© 2022 Creative Technology Ltd. All rights reserved. Creative, the Creative logo, Zen, the X-Fi logo, SXFI, the Super X-Fi logo, SXFI Ready Logo, Headphone
Holography are trademarks or registered trademarks of Creative Technology Ltd in the United States and/or other countries. The Bluetooth ® word mark
and logo are owned by Bluetooth SIG, Inc. and any use of such marks by Creative Technology Ltd is under license. All other trademarks are the property of
their respective owners and are hereby recognized as such. All specifications are subject to change without notice. Actual product may differ slightly from
images shown. Use of this product is subject to a limited warranty.
Press and hold the Multifunction Button for 10s or until the LED indicator
flashes red 5 times. Upon completion, the earbuds will automatically enter
Bluetooth pairing mode and the LED indicator will flash green. Master Reset
is reserved for cases where users encounter issues while earbuds are in use
or during situations such as:
Bluetooth Pairing failure, failure to pair secondary earbud with the main
earbud, or to reset all data.
Common Connectivity Issues
This article highlights a phenomena and recommendation for music cutting
out and earbuds that do not stay connected. When pairing a smart mobile
device with the earbuds, the signal is strongest when there is a line-of-sight
between the pairing devices.
If the signal passes through the body, which is mostly made up of water
fluid, it may get absorbed, which may result in pairing difficulty. If the
mobile device is already connected to the earbuds, it may result in signal
lost or the earbuds may get disconnected.
Voice Assistant Support
• Siri and Google Assistant
Battery
• Earbuds (Left and Right):
Lithium-ion button battery: 60mAh 0.222Wh
• Battery Charging Case:
Lithium-ion polymer battery: 400 mAh 1.480 Wh
Charging Interface
• Qi-compatible wireless charging, USB-A to USB-C
(Charging)
Charging Time
• < 2 hours
Ingress Protection Rating for Earbuds
• IPX4
Operating Temperature
• 0–45°C
Input Rating
• 5V
1A
Maximum RF Output Power (Europe)
• Right earbuds: 6 dBm
• Left earbuds: 7 dBm
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