derived from the serial number. If you require
service for products without production date
or serial number on the product a valid proof-
of-purchase is required. Where a repair is not
possible or not commercially viable, FONRI
may replace the product with a new or refur-
bished product of similar functionality. After a
repair, firmware upgrade or replacement the
warranty period will continue from the date of
the original purchase.
What is excluded?
The warranty does not cover indirect or conse-
quential damages (including but not limited to
loss of time, loss of data or loss of income), nor
compensation for activities done by yourself,
such as regular maintenance, installing firm-
ware updates or saving or restoring data.
FONRI does not warrant uninterrupted or er-
ror-free operation of products, including but
not limited to, interoperability with all current
and/or future versions of software or hardware.
The warranty excludes, or does not apply if:
- The proof-of-purchase has been altered in any
way or is made illegible.
- The model number, serial number or produc-
tion date code on the product has been altered,
removed or made illegible.
- The product was purchased as faulty stock.
Repairs or product modifications have been
carried out by unauthorized service organiza-
tions or persons.
- The defect is the result of excessive use out-
side the intended purpose.
- The defect is caused by abuse of the product
or by environmental conditions that are not
in conformance with the user manual of the
product.
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