TYPICAL FAULTS OF ICE CREAM HKN-BQ58P SERIES FREEZERS
Fault
Equipment does not turn on • Electric mains failure
Equipment does not oper-
ate in
the WASH mode
Equipment does not oper-
ate in
the AUTO mode
Compressor does not turn
on
Cooling system does not
operate
Equipment cannot complete
the operation cycle
Ready ice cream is not dis-
pensed
Ice cream is too soft
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Potential causes
• Open limit switch
• Protection circuit is out of
service
• Mixing system motor is
damaged
• Small limit switch is out of
order
• Open functional switch
• Control panel is damaged
• Low voltage
• Contactor is damaged
• Control panel is damaged
• Compressor overload pro-
tection is out of service
• Compressor is damaged
• Fan does not operate
• Fan condenser is damaged
• Hardness level is set too
high
• Control panel is damaged
• Cooling system is not effi-
cient enough
• Ingredients are missing in
the tank
• Microswitch is damaged
or open
• Belt is loose or sliding
• Connecting coupling or
drive screw is worn out
• Improper
paste is used
• Hardness level is set too
low
Troubleshooting options
• Check electric mains con-
• Close the limit switch
• Restart the equipment af-
• Repair or replace the mo-
• Check the switch for fault
• Check the wires and con-
• Replace the control panel
• Eliminate
• Replace the contactor
• Replace the control panel
• Eliminate the cause of the
• Replace the compressor
• Repair or replace the fan
• Replace the condenser
• Decrease the hardness
• Replace the control panel
• Repair the cooling system
• Load for ice cream paste
• Replace the switch or con-
• Adjust or replace the belt
• Replace the coupling or
• Prepare the new batch of
quantity
of
• Adjust the hardness
dition
manually and restart the
equipment
ter eliminating the fault
tor
and restart the equipment
nect them if necessary
the
voltage
drop problem
compressor
protection
system fault
level
into the equipment
nect the wires
the screw
paste to load into the
equipment
EN
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