Warranty period
Order number
Purchase date
ELECAENTA customer support: support@caenta.com.
★ Premium Extended Warranty Plan: 24-month warranty →36-month warranty ★
To participate in the Extended Warranty Program, simply email your Order Number to ELECAENTA
Customer Support for product registration. You will have the opportunity to upgrade the 2 year warranty to 3
years for free!
★ In Warranty Information and Principles
1. This warranty card needs to be kept and required to present when claiming warranty.
2. In box accessories such as User Guide and Warranty Information booklet are not covered under warranty.
3. ELECAENTA product purchased from outside of Amazon are not covered under warranty. ELECAENTA
can assist with technical support and inquiries by email from ELECAENTA Customer Support Team.
★ Non-Eligible Warranty Criteria (Out-of-Warranty)
All device assessed to have physical damage or related cause will not be covered under warranty.
1.Returns due to personal subjectivity.
2.Out of Warranty (passed 24 o 36 months warranty).
3.Failed to provide Proof of Purchase or Warrant Card and assessed to be outside of warranty criteria.
4.Device wear and tear by nature. This includes LCD display, cover, physical buttons, etc.
5.Product dissembled, modified or repaired by unauthorized ELECAENTA repairer.
6.Damage or malfunction caused by irresistible external factors (earthquake, fire, lightning, flood, transport
accident, abnormal electric current, war, etc.).
7.Failure to use and maintain the product according to the instructions that lead to damage or malfunction,
such as use under extreme temperatures, dropping device, force pressure, use of non-ELECAENTA
accessories, etc.
Products Warranty Policy
Full warranty for 24 months from date of purchase
Made in China
Product name
Country
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