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Troubleshooting
Problem
Solution
•
Unit is overheated. Always allow 20 seconds between seals. Under
heavy usage, appliance will shut off automatically and Seal Light will
flash. Wait for 20 minutes for unit to cool off.
•
Always wait 20 seconds between seals.
Seal LED
•
Lid has been pressed down and locked in the closed position: Gaskets
flashing
may be compressed. Press Lid Release Buttons to open or Store Button
to store and allow 10-20 minutes for gaskets to expand.
•
Vacuum Pump running more than 120 seconds. Under heavy usage,
appliance will shut off automatically and Seal Light will flash. See next
section 'Vacuum Pump is running, but bag is not evacuating air'.
•
If making a bag from a Roll, make sure one end of the bag is sealed.
(See "How to Make a FoodSaver
•
Adjust the bag and try again. Make sure the open end of the bag is
down inside the Drip Tray.
•
Check for wrinkles in bag along Sealing Strip. To prevent wrinkles in
the seal, gently stretch bag flat while inserting bag into Drip Tray.
•
Open unit and make sure Gaskets are inserted properly and there are
Vacuum Pump is
no foreign objects, dirt or debris on the Upper or Lower Gasket. (See
running, but bag is
"Care & Cleaning" on pg 11.)
not evacuating air
•
If lid has been pressed down and locked in the closed position during
storage: Gaskets may be compressed. Press Lid Release Buttons to
open or press Store Button to store and allow 10 to 20 minutes for
gaskets to expand.
•
Make sure the Accessory Hose is not attached to Accessory Port.
•
Make sure lid is pressed all of the way down on both sides of the unit.
If the Latch does not catch the lid and hold it down, there will be a
leak between the gaskets.
•
Take out the Gasket, clean it and re-insert the Gasket into the Gasket
Channel. (See "Care & Cleaning" on pg 11.)
Gasket is loose or
has a tear
•
If Gasket has minor damage, remove, flip over and reinstall.
•
Contact consumer services at the number or website listed below.
•
Too much liquid in bag, freeze before vacuuming.
•
Check for food debris around seal area. If present, take out the Gasket,
clean it and re-insert the Gasket into the Vacuum Channel. (See "Care
Bag is not sealing
& Cleaning" on pg 11.)
properly
•
Bag has wrinkles: To prevent wrinkles in the seal, gently stretch bag
flat while inserting bag into Vacuum Channel.
•
Unit overheated. Wait several minutes for unit to cool down.
19
US: www.FoodSaver.com | CA: www.FoodSaver.ca | MX: www.oster.com.mx/foodsaver
VS0100_22EFSM1.indd 19-20
VS0100_22EFSM1.indd 19-20
®
Bag" on pg 7.)
Troubleshooting
Problem
Solution
•
Make sure unit is plugged in.
No lights on the
•
Make sure wall outlet is functional.
control panel
•
Make sure lid is pressed all of the way down until the latches click on both
sides.
•
Make sure unit is plugged in.
Nothing happens
when lid is pressed
•
Make sure wall outlet is functional.
down and Button is
•
Press Lid Release Buttons, make sure to re-latch lid by pressing down on
pressed
both sides of the unit.
•
Make sure there is enough bag material to reach center of Drip Tray.
Always allow three inches (7.62 cm) of extra space to allow the bag to
Cannot insert bag
seal tightly around food contents.
into machine
•
Gently stretch bag flat while inserting. Insert bag curled down into Drip Tray.
•
Examine the seal. A wrinkle along the seal may cause air to re-enter the
bag. To prevent wrinkles in the seal, gently stretch bag flat while inserting
bag into Drip Tray.
•
Sometimes moisture or food material (such as juices, grease, crumbs,
powders, etc.) along seal prevents bag from sealing properly. Cut bag
Air was removed
open, wipe top inside of bag and re-seal.
from the bag, but
•
Sharp food items may have punctured bag. Use a new bag if there is a
now air
hole. Cover sharp food items with a soft cushioning material, such as a
has re-entered
paper towel, and re-seal.
•
Fermentation or the release of natural gases from inside the foods may
have occurred. When this happens, food may have begun to spoil and
should be discarded.
•
Faulty bag. Bag could be punctured. Try another bag.
•
Sealing Strip may have become too hot. Always wait at least 20 seconds
for appliance to cool down before you vacuum seal another item.
Bag melts
•
Use FoodSaver
brand bags. Our FoodSaver
®
designed for FoodSaver
•
The FoodSaver
®
Container Lid must be correctly aligned with the
Container opening. (See "Owner's Manual" provided with accessory.)
•
Assure the green end of the accessory cable marked To Sealer is pushed
into the unit until you hear it "click".
Container does not
vacuum
•
Make sure Container Lid is closed securely on all 4 sides of the Container.
•
Make sure rubber Gasket on inside of Lid is free from food residues.
•
Examine Container rim for cracks or scratches and make sure Container
valve is clean.
If you need further
•
Contact consumer services at the number below or visit the website and
assistance:
click the 'Support' tab.
Consumer Service: US: 1-877-777-8042 CA: 1-877-804-5383 MX: +52 55 5366 0800
Bags and Rolls are specially
®
®
units.
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2022/2/23 上午9:10
2022/2/23 上午9:10
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