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Riverstone Limited Warranty
Products to which this limited warranty applies:
This limited warranty applies to the following
models of your newly purchased Riverstone Products: All colors on AG12-SD, AG14-SD, AGO12, AGO14,
AGRC12-SD, AGRC14-SD, STC12-SD. This limited warranty applies only to purchases made in any province of
Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and
the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited warranty:
Products purchased in Yukon Territory, Nunavut,
Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these
States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without
limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire
risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect the
purchaser assumes the entire cost of all necessary servicing or repair.
What this limited warranty covers and for how long:
Products covered by this limited warranty
have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Riverstone
Industries warrants such products to be free from defects in material and workmanship for a period of 5 year(s)
on the brackets and frame, where applicable, and 2 years on the AG12-SD, AG14-SD, AGRC12-SD, AGRC14-
SD, STC12-SD, AGO12, & AGO14 canopy top from the date of the first purchase of such products. The limited
warranty period for Riverstone Products listed above also applies to any implied warranties that may exist under
applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover:
This limited warranty does not cover wind
damage and does not apply to products that have been repaired (except by Riverstone Industries
or its authorized service representatives) or otherwise altered. This limited warranty does further
not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation,
improper maintenance or handling, or operation with an incorrect power source.
What you must do to get service under this limited warranty:
Defects must be brought to the
attention of Riverstone Industries Technical Service by contacting Riverstone Industries at customerservice@
RSIWW.com or 612-RVR-STNE (787-7863). Please have proof of purchase, catalog/model and serial numbers
available when calling. Limited warranty service requires a proof of purchase of the product.
What Riverstone Industries will do in the event of a defect:
In the event a product or part covered
by this limited warranty is proven to be defective in material or workmanship during the limited warranty period for
products, you have the following rights: Riverstone Industries will in its sole discretion either repair or replace such
defective product or part without charge. If Riverstone Industries is unable to repair or replace such product or
part, or if repair or replacement is not commercially practical or cannot be timely made, Riverstone Industries may,
in lieu of repair or replacement, choose to refund the purchase price for such product or part. Limited warranty
service will be performed solely by dealers or service agents of Riverstone Industries authorized to provide limited
warranty services.
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