Adesso CyberPad Manual Del Usuario página 20

Appendix
Troubleshooting
Problem
The digital pad cannot be
powered on.
The content of the digital
page gets overwritten.
When writing on the
digital pad, the pen icon
does not display on the
LCD screen.
The pen icon keeps
displaying on the LCD
screen even though I am
not writing at all.
The pen strokes in the
digital page become
longer, shorter, or even
missed in some parts.
The pen strokes in the
digital page are seriously
distorted, dragging, or
missed.
Solution
a. Make sure the batteries are correctly
installed in the digital pad.
b. Make sure the batteries have enough
power left.
Change to a new digital page when turning
a paper page.
a. Try altering the force applied to the pen
when writing.
b. Make sure the battery in the digital pen
has enough power.
c. Make sure you are writing within the
legal working area.
d. There may be weak signal detection.
Try powering off and then rebooting the
digital pad.
It may be caused by false signal detection.
Try powering off and then rebooting the
digital pad.
a. Try using more force or slowing down
your speed when writing.
b. Try to keep the tilting angle of the pen
and the pad more than 60 degrees.
a. If the digital pen has been used for a
period of time, check if the battery power
has been depleted.
b. If the pen cartridge has been replaced,
check if the cartridge was correctly
installed. There should be about 1.5mm
space for the pen tip to use as buffer while
writing continuously.
18