Storage
3
If the cleaner is not used for a long time, please operate according to the
following steps:
EN
1. Clean the filter basket and the filter board thoroughly, and then place them
in the cleaner.
2. Guarantee no water residue in the cleaner.
3. Roll up the buoyancy cable without knots.
4. Store in interior shade and dry place at 5-45℃.
Fault Information
Fault phenomena
Possible causes
The buoyance cable fails to be
fully stretched
There are obstacles in the
The buoyancy
swimming pool
cable is knotted
The cleaner runs for a long time
There is no voltage output from
the wall socket
The power line fails to be
properly inserted
The buoyancy cable fails to be
properly connected
The cleaner is
The track is stuck by foreign matters
not started up
The track falls off
The cleaner is not placed in water
The cleaner or the control box is
of electrical damage
The cleaner moves
The filter basket is blocked
but fails to clean the
swimming pool
The impellers are blocked by
effectively
foreign matters
The filter basket is blocked
The impellers are blocked by
foreign matters
The cleaner can't
The temperature or
climb the wall
pH value is improper
There are algae on the wall
The control box is
unreasonably positioned
The cleaner only
cleans a part of the
The buoyancy cable is
swimming pool
not long enough
The filter basket is blocked
There are obstacles in
the swimming pool
13
Exclusion method
Unplug power line of the control box, and
re-arrange the buoyancy cable
Remove the obstacles
Arrange the buoyancy cable manually
Inspect whether there is voltage with the
socket on the wall
Insert the power line firmly
Inspect whether both ends of the buoyance
cable are normally connected
Check whether the track is stuck and remove
the foreign matters
Re-install the track on the drive wheels
Put the cleaner into water
Check the error code and contact
the after-sales distributor
Clean the filter basket
Inspect whether the impellers are stuck and
remove the foreign matters
Clean the filter basket
Inspect whether the impellers are stuck and
remove the foreign matters
Use in swimming pool conforming to required
temperature and PH
Inspect chemical substance content in water
and scrub the wall
Place the control box in appropriate
position, enabling it to reach various regions
of the swimming pool
Unplug power line of the control box, and
re-arrange the buoyancy cable
Clean the filter basket
Remove the obstacles
Product Parameters
Dimension of cleaner
484 x 475 x 300 mm
Weight of cleaner
12 kg
Dimension of control box
352 x 82 x 211 mm
Weight of control box
1.6 kg
25 / 75 μm
Filter precision
18m/25m
Cable length
(Subject to products
actually purchased)
Rated input voltage
AC 100~240 V , 50-60 Hz
Rated working voltage
DC 24 V
Power
Maximum 220W
Use depth
0.8~5 m
Dimension of
Up to 15m
swimming pool
Pool bottom, pool wall
Cleaning area
and waterline
After-sales
1. In case of any doubt or technical problem, please send e-mail to Chasing
after-sales personnel or contact E-chat customer service personnel on the
official website.
After-sales e-mail address:
support01@chasing-innovation.com--Europe
support02@chasing-innovation.com ‒Asia & Oceania
support03@chasing-innovation.com-- North and South Americas & Africa
2. You can view video teaching in App menu, official website support and official
WeChat account, to obtain a better use experience.
3. You can search the official account Chasing Innovation in WeChat, and follow
official account of Chasing, to obtain more official information.
This guide may be updated without notice.
Visit the official Chasing website for the latest version: https://www.chasing.com
Filtration flow
2*280 L/min
15 m/min
Movement speed
IP68
Protection grade of cleaner
Protection grade of
IP54
control box
Support
Anti-winding cable
2
Quantity of active brushes
APP
Support
Support
Appointment enabled
Support
Manual mode
Water temperature display
Support
5-35℃
Working temperature
Storage temperature
5-45℃
EN
14