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Other cases
- When roaming overseas
- When using the device in areas with weak signals or no reception
- When charging the device with the charger/USB cable port that is
damaged or contaminated with foreign substance
•
Some of the above cases may not apply depending on the features and
apps.
Device overheats while charging.
•
The device and the charger may become hot while charging. If the
battery temperature rises above a certain level, the device may stop
charging.
- Disconnect the charger from the device and close any running apps.
Let the device cool down before charging the device or running an
app again.
- Stop charging if the charger/USB cable port at the lower part of the
device overheats, and visit the nearest LG Customer Service Centre.
How to solve overheating of the device
•
Close any running apps or features, and let the device cool down.
•
Always update the software to the latest version.
•
Turn off Wi-Fi, Bluetooth, or GPS features while not using them.
•
Close apps you don't use.
•
If you are using the device with maximum screen brightness, decrease
the brightness.
•
If the device overheats for a prolonged period, stop using it for a while.
If the device continues to overheat, visit the LG Customer Service
Centre.
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