Publicidad
Idiomas disponibles
Idiomas disponibles
Velleman® Service and Quality Warranty
Velleman® has over 35 years of experience in
the
electronics
world
products in more than 85 countries.
All
our
products
requirements and legal stipulations in the EU.
In order to ensure the quality, our products
regularly go through an extra quality check,
both by an internal quality department and by
specialized
external
precautionary
measures
problems should occur, please make appeal to
our warranty (see guarantee conditions).
General Warranty Conditions Concerning
Consumer Products (for EU):
• All consumer products are subject to a 24-
month
warranty
defective material as from the original date of
purchase.
• Velleman® can decide to replace an article
with an equivalent article, or to refund the
retail
value totally
complaint
is
valid
replacement of the article is impossible, or if
the expenses are out of proportion.
You will be delivered a replacing article or a
refund at the value of 100% of the purchase
price in case of a flaw occurred in the first year
after the date of purchase and delivery, or a
replacing article at 50% of the purchase price
or a refund at the value of 50% of the retail
value in case of a flaw occurred in the second
year after the date of purchase and delivery.
• Not covered by warranty:
- all direct or indirect damage caused after
delivery to the article (e.g. by oxidation,
shocks, falls, dust, dirt, humidity...), and by
the article, as well as its contents (e.g. data
loss), compensation for loss of profits;
- frequently replaced consumable goods, parts
or accessories such as batteries, lamps, rubber
parts, drive belts... (unlimited list);
- flaws resulting from fire, water damage,
lightning, accident, natural disaster, etc. ...;
- flaws caused deliberately, negligently or
resulting from improper handling, negligent
maintenance, abusive use or use contrary to
the manufacturer's instructions;
- damage caused by a commercial, professional
or collective use of the article (the warranty
validity will be reduced to six (6) months when
the article is used professionally);
- damage resulting from an inappropriate
packing and shipping of the article;
and
distributes
fulfil
strict
organisations.
notwithstanding,
on
production
flaws
or partially
when
and
a
free
repair
- all damage caused by modification, repair or
alteration performed by a third party without
written permission by Velleman®.
• Articles to be repaired must be delivered to
your
Velleman®
its
(preferably in the original packaging), and be
completed with the original receipt of purchase
quality
and a clear flaw description.
• Hint: In order to save on cost and time,
please reread the manual and check if the flaw
is caused by obvious causes prior to presenting
the article for repair. Note that returning a
If,
all
non-defective article can also involve handling
costs.
• Repairs occurring after warranty expiration
are subject to shipping costs.
• The above conditions are without prejudice to
all commercial warranties.
The
above
modification according to the article (see
and
article's manual).
Velleman® service- en kwaliteitsgarantie
the
Velleman® heeft ruim 35 jaar ervaring in de
or
elektronicawereld en verdeelt in meer dan 85
landen.
Al onze producten beantwoorden aan strikte
kwaliteitseisen en aan de wettelijke bepalingen
geldig
waarborgen,
ondergaan
tijdstippen een extra kwaliteitscontrole, zowel
door onze eigen kwaliteitsafdeling als door
externe gespecialiseerde organisaties. Mocht er
ondanks deze voorzorgen toch een probleem
optreden, dan kunt u steeds een beroep doen
op onze waarborg (zie waarborgvoorwaarden).
Algemene
consumentengoederen
Unie):
• Op alle consumentengoederen geldt een
garantieperiode van 24 maanden op productie-
en
materiaalfouten
oorspronkelijke aankoopdatum.
• Indien de klacht gegrond is en een gratis
reparatie
onmogelijk is of indien de kosten hiervoor
buiten
beslissen
vervangen door een gelijkwaardig artikel of de
aankoopsom van het artikel gedeeltelijk of
volledig terug te betalen. In dat geval krijgt u
een vervangend product of terugbetaling ter
waarde van 100% van de aankoopsom bij
ontdekking van een gebrek tot één jaar na
aankoop
dealer,
enumeration
in
de
EU.
Om
onze producten op regelmatige
waarborgvoorwaarden
en
of
vervanging
verhouding
zijn,
het
desbetreffende
en
levering,
of
solidly
packed
is
subject
to
de
kwaliteit
te
(voor
Europese
dit
vanaf
de
van
een
artikel
kan
Velleman®
artikel
te
een
vervangend
Publicidad
