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Danby Products DWM055A1WDB-6 Manual Del Propietário página 12

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TROUBLESHOOTING
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
PROBLEM
Washer does not operate
No water or insuffi cient water supply
The washing machine does not drain
Washing machine vibrates or is too noisy
Washing machine does not spin
Water fi lling and draining at the same
time
Cabinet leaking from bottom
ERROR CODES
E1 - No water fl ow
• Check that the water source is turned on.
• Check the water pressure.
• Check that the water inlet fi lter screen is clean.
E2 - Water level malfunction
• Check that the water source is turned on.
• Check the water pressure.
• Check that the water inlet fi lter screen is clean.
E3 - Lid is open
• Check that the lid is completely closed.
E4 - Load is unbalanced
• Ensure that the laundry load is balanced.
Danby Consumer Care: 1-800-263-2629
• Not plugged in.
• The circuit breaker tripped or a blown fuse.
• The lid is not closed.
• The water source is not turned on.
• The water source is not turned on.
• The water inlet hose is bent.
• The fi lter screen in the water inlet is clogged.
• The drain hose is bent.
• There is a problem with the drain pump.
• The washer is not level.
• The washing machine is touching another object.
• The laundry load is not balanced.
• The lid is not closed.
• The washer is not level.
• Ensure drain hose is elevated 0.7 mm to 1.2 mm off the
fl oor; if the drain hose is too low it can cause water to
siphon out of the appliance as it fi lls
• Tub is overloaded
• Water level is too high for the amount of washing
11
POSSIBLE CAUSE
E5 - Drain valve malfunction
• Check if the drain is clogged.
• The drain motor may not be operating
correctly.
E6 - Water level sensor malfunction
• Contact a service technician.

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