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f) The activation sensor of the shredder is located near the center of the feed slot. Be sure to feed
directly into the center area to activate the machine (especially applies to smaller pieces of paper
or credit cards).
TROUBLESHOOTING
The shredder runs in "Rev (Reverse)" mode but not in "Auto (On)" mode.
a) While in "Auto" mode, the motor will not start running until paper is inserted into the feed slot.
Set the unit to "Auto" and insert paper to be shredded. The sensor that activates the shredder in
Auto mode is located directly in the center of the slot. If the paper you are inserting is narrow, it
may not be activating the optical sensor. It is possible that the feed slot has become blocked with
paper. Insert an index card or any rigid sheet of cardstock (old greeting card, file folder, or a sheet
torn from a cereal box), directly in the center of the feed slot, while applying force to help push
the jammed paper through. This will usually clear any paper blockage.
How to clear a paper jam in the shredder.
a)
Switch the shredder over into Reverse (REV) mode. While in Reverse, the shredder will
back up and loosen the jammed paper. If required, you may need to tug and remove several
sheets to effectively clear the machine. When jammed paper is loosened or removed, switch back
to the Auto-On mode to continue shredding. Repeat steps if needed.
b)
With difficult situations where the reverse function does not help, you may loosen the
jammed paper with shredder oil (cooking oil is acceptable, nothing aerosol). Start by drizzling oil
into the blades where the paper is jammed. Let it soak for about 30 minutes to completely
saturate. Return the shredder back to Auto-On mode. If required, an index card or a rigid sheet of
cardstock (old greeting card, folded file folder, or a sheet torn from a cereal box) can be fed into
the shredder to help push the jammed paper through.
The shredder is constantly running while in "Auto (On)" mode.
a) It is possible that the activation sensor, which starts the shredder, has become blocked with
paper. Insert an index card or any rigid sheet of cardstock (old greeting card, file folder, or a sheet
torn from a cereal box), directly in the center of the feed slot, while applying force to help push the
jammed paper through. This will usually clear any paper blocking the activation sensor and feed
entry.
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